Returns & Exchanges

At The Panic Room, we want you to feel confident in your beauty ritual. If a product isn't the right fit for your skin, you can return unopened and unused items within 30 days of purchase for a full refund.

1

Initiate Your Request

Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the unused beauty products in their original packaging, ensuring all protective seals are intact to qualify for a refund.

3

Ship It Back

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

4

Quality Inspection & Refund

Once our specialists verify the items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing